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Business Voice |
Voice
Solutions for Business
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Velocity Unified Communications Inc. features a full
suite of business VoIP and other IP applications to help
growing companies with their business communications
needs. Whether a business customer’s priority is to
realize economic advantages or productivity
improvements, Velocity Unified Communications has the
solution. Our products and services include:
- Hosted
IP PBX Services - a feature-rich set of hosted
IP PBX services that delivers VoIP cost and productivity
benefits including a bundle of unified communications
features without the risk of obsolescence and heavy
investment in capital equipment. Velocity Unified
Communcations offers two hosted IP PBX pricing models:
IPSelect, which follows the traditional PBX cost model
with lines and full featured extensions; and IPComplete,
which is sold by the seat and includes a dedicated call
path as well as a choice of the robust feature sets.
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IPTrunking
- a versatile and cost-effective PBX integration/trunk
replacement service that delivers the benefits of VoIP
while retaining existing traditional or IP PBX/Key
systems and internet connections for both voice and
data.
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Priority Access T1 - a suite of
broadband access services for SMBs, offering the high
reliability and Quality of Service (QoS) of a private
line managed circuit to the economics of public internet
broadband service.
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Business Continuity - a business
continuity and disaster recovery solution that ensures
operations and telecommunication services are maintained
during any disastrous incident such as catastrophic
building failures, natural disasters, or network
disruptions.
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Bundled Services - a suite of bundled
services for small and medium-sized businesses (SMBs),
from Priority Access T1 offering Quality of Service
(QoS) bundled with Enterprise Seats or the choice of
IPTrunking options bundled with the same Priority Access
T1.
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Enhanced Call Center - a carrier-class
hosted call center that provides advanced call queuing,
supervision, and call distribution features that
includes an extensive statistical queue and agent
reporting, with no hardware or capital requirements.
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IPCall Record - a powerful and reliable
hosted phone call recording solution for business that
is legally compliant, protects the integrity of all
recorded call information, and utilizes a user-friendly
web-based administration portal.
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IPFaxSolution - a cost-effective
unified communications service that allows users to view
inbound facsimile transmissions conveniently and
privately via email.
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Broadsoft Unified Connector for Salesforce
- a computer telephony integration (CTI) tool from
Broadsoft that enables full integration of the
Salesforce Customer Relationship Management tool with
Velocity’s hosted IP PBX and IPTrunking services.
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