Contact Centers

For organizations that need to reduce costs without compromising voice quality, reliability and features, Velocity Unified Communication’s contact center voice services offer a clear alternative to support your customer care voice needs.

By combining Velocity Unified Communication’s Tier 1 voice network with our next-generation network design platform, organizations can seamlessly migrate their customer calls with minimal process and technology changes, while obtaining a clear migration path to cost savings and new features. Our contact center voice services support all of your existing features on outbound, local and toll-free networks, as well as offer a suite of new features that can help improve productivity and performance within your organization.